Handbooks

Picking the tool is the easy part. Deciding where judgment sits is the job.

October 29, 2026 · Handbook

WB-HB-03Public edition

Four decisions leadership can't delegate when bringing in AI: where it goes, how much it decides on its own, who checks it and against what, and what gets written down. Includes five non-technical questions for the vendor.

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Sources (3)
  1. 1.Brynjolfsson, Li & Raymond, \"Generative AI at Work\" (NBER w31161)
  2. 2.Cui et al., Management Science (2025), three field experiments with software developers
  3. 3.McKinsey, The state of AI (2025)